Positive aspects of our stay at the hotel: Lovely hotel, friendly staff, spacious and comfortable room, clean facilities, fun activities, great breakfast.

It was all superb.

The location of the hotel was good, as it is really close to the Ancient Town and it was just a short stroll to the main areas. The pool too was really nice, it was big and clean and had really long opening hours too.

The restaurant on the 4th floor was really nice to sit in and take in the scenery and the buffet breakfast was ok, but the table cloths and just small details like that were really aged and had holes in them. The bathroom was a little aged as well but that wasn't too bad really. It was a nice hotel in a great location.

nice clean, good swimming pool

the noise from the temple across the street

Loved the central location, just a short walk to shops, cafes, and restaurants. The breakfast buffet and menu were very good, with a wide selection of both European and Asian food.- The hotel had excellent free internet throughout.

The rooms were a little dated and could use some updating. The pool area had limited deckchairs, making it difficult to find a spot to relax.

Wasn't happy with the hotel-lift not working, hole in the bathtub,noisy airconditioner, breakfast not great. When I told them I wanted to check out they tried to force us to stay. Kept changing their story about the manager saying different things. Not really the place you want to stay if the staff try and force you to stay. Not recommended at all!

Breakfast was great food and the pool area was a welcome relief from the heat.

The VISA facility was broken for our entire stay and they would only accept cash. I was told an apparent problem with the bank was to blame. It sounded like this is just a trick to get cash only.

The location of this hotel is excellent. It is not too far to walk into town, and it is also easy to cycle around. The hotel is situated near bars and restaurants, making it convenient for dining out. Moreover, it is close to the main "walking street" area, so you can easily explore the historical center of Hoi An.

Everything was satisfactory and there is nothing that needs improvement.

staff was friendly.

l requested to pay vn currency when l checked in. the staff told me the rate. but the rate rose up too much when l checked out.

It is possible to go sightseeing on foot. The kind of the breakfast is abundant.

The car of the garbage collection passes the hotel front at 6 AM. The sound is very large. I was requesting sending off to the airport beforehand.I was confirming it the day before of the checkout. However, I was made to wait because other employees had not known my reservation. Price of sending off to the airport was called 15 dollars first. However, it was said 20 dollars next. It made it to 15 dollars after I complaining.

Great location in Old Town, close to everything in Hoi An. Clean and comfortable hotel with excellent facilities. Convenient parking and transportation options nearby. Delicious breakfast and friendly staff

Can honestly say there wasn't anything not to like.

The location was excellent, very convenient and close walking distance to everything within the main city of Hoi An - this is why we chose it.

I think the hotel was more a two star than three. The mattress and Pillows were made out of foam and were very very uncomfortable. The buffet breakfast in comparison to other 3 star hotels was below standard hence we believe it is a star over rated. The staff were friendly however.

free internet

they wanted to sell the taxi to Danang Airport for 300.000, common is 200.000, we missed butter and cheese at the breakfast buffett, which is big, but not so nice in detail, we witnessed another guest complaining about their exchange rate and, in fact, they wanted to charge us to much too.

The location of the hotel is excellent, just a short walk to the city center and all the attractions of Hoi An. the room was clean and comfortable, with a comfortable bed and a nice view overlooking the main street. the staff were friendly and helpful, providing a warm welcome and great service throughout our stay. the breakfast had a wide variety of choices, including made, to, order omelettes and delicious crepes. the hotel also had a pool, which was a great way to cool off in the heat of the day.

Good to have a swimming pool in the hotel. It was not a bad location, being within walking distance of the central markets area. Reception staff were helpful in arranging the purchase of a local sim card for my mobile. From my windo on the 3rd floor, I could keep an eye on my laundry drying on the line out the back

That bloody big rat running around the 2nd floor reception area! Also, the rather large cockroaches in the room did not appeal to my partner. And those roosters crowing at 4:30am each morning right outside the window! HWS gave up the ghost in my friend's room next door.

The hotel staff was just wonderfull